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Value Chain Communication, Cooperation and Outreach

Processes to work with suppliers, customers and other value chain participants to foster product safety management and information exchange along the value chain, commensurate with risk.
  • Covestro has been a leader in product stewardship for over 30 years, providing these services:
    • Customer support.
    • Industrial hygiene monitoring and support.
    • Customer presentations.
    • Presentations at trade associations or downstream customers on behalf of our direct customer.
  • Covestro has a supplier code of conduct that is required for each supplier:
    Covestro Supplier Code of Conduct English.pdf
    Supplier Code of Conduct
  • Covestro implemented a new process for suppliers to ensure their commitment to product safety and stewardship practices is aligned with the industry standard.
  • Communications to customers can include information on new or changes to regulations, first time sampling use questionnaires, safe use and handling information, site visits and presentations, product safety summaries, and many more.
  • Product Safety Summaries can be found here:
    http://productsafetyfirst.cm.covestro.com/en/resources/resources?&rLanguage=en&rType=Product Safety Summaries.
  • Safety Data Sheets (SDSs) for our products can be found at
    http://www.productsafetyfirst.covestro.com/en/SDSSearchPage.aspx.
  • Covestro produces information on the safe use and handling of our products. All guidance and information documents can be found here:
    http://www.productsafetyfirst.covestro.com/Resources.aspx.
  • Covestro has logistics commitment to product safety and our transportation/logistics group visits new customers during first shipment to ensure knowledge prior to product use. We also provide videos and brochures on www.productsafetyfirst.covestro.com for additional information, 24/7. We also are a member of the Chemtrec program which can always provide transportation questions or spill response immediately.
  • If further questions or information is needed, please reach out to us directly at:
    http://www.productsafetyfirst.covestro.com/Country/USA/Contacts.aspx.

Product Safety Code – Other Management Practices

  • Information sharing

    Publicly available product safety and stewardship information.

  • Performance assessment and continuous improvement

    Routine monitoring and assessment of product safety and stewardship, with processes in place to drive continuous performance improvement and implement corrective actions when needed.

  • Accountability and management

    Clearly established organizational accountability for product safety and stewardship. Product safety and stewardship are integral to business processes and employee expectations.

  • Prioritization of products

    A risk-based process that considers available hazard and exposure information to prioritize products in need of further evaluation.

  • Leadership commitment

    Senior leadership commitment to a culture of product safety and stewardship. Each company’s senior leadership demonstrates clear commitment through their words, policies and actions throughout their organization and in external communications.

  • Product information

    A process to develop and maintain information on safety, health and environmental hazards, intended uses and exposures for new and existing products to support risk characterization and product safety management.

  • Risk characterization

    A process for the characterization of product risks based on information collected on hazards, intended uses, and exposures associated with the stages of a product’s lifecycle.

  • Product safety management

    A process to identify, implement, document and communicate health, safety and environmental measures to manage risk so that products can be safely used for their intended purposes.

  • Management of new information

    A process to identify and evaluate new information that may trigger changes to risk characterizations and product safety management actions. Such triggers include significant new product safety and stewardship information, including hazard, use and exposure information.

  • Product design and improvement

    A process that considers health, safety and environmental impacts in the innovation, design, development, and improvement of products, their manufacture, and uses.

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